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RESPONSE CODE REFERENCE

Checkout.com error codes

All 198 codes Checkout.com documents, with what each one means and what to do about it.

10000ApprovedApprovedApproved10008Approved - Honor with ID (Debit Cards)ApprovedApproved10010Partial Value ApprovedApprovedApproved10011Approved – VIP (not used)ApprovedApproved10076Approved (Country Club)ApprovedApproved10077Approved (Local Banks)ApprovedApproved10081Approved (Approved Commercial)ApprovedApproved10100Flagged as a potentially risky transactionApprovedApproved10200Deferred captureApprovedApproved20001Refer to card issuerRefer to card issuerSoft decline20002Refer to card issuer - Special conditionsRefer to card issuerSoft decline20003Invalid merchant or service providerMerchant account issueIntegration issue20004Card should be capturedDeclined by the issuerSoft decline20005Declined - Do not honourDo not honorSoft decline20006Error / Invalid request parametersInvalid request dataIntegration issue20009Request in progressWaiting for confirmationPending20012Invalid transactionInvalid transactionIntegration issue20013Invalid value/amountInvalid amountIntegration issue20014Invalid account number (no such number)Invalid card numberHard decline20015Transaction cannot be processed through debit networkNot supportedIntegration issue20016Card not initialisedCard blocked or closedHard decline20017Customer cancellationCancelledSoft decline20018Customer disputeUnspecifiedSoft decline20019Re-enter transactionDeclined by the issuerSoft decline20020Invalid responseUnspecifiedSoft decline20021No action taken; the prior transaction could not be backed out.UnspecifiedSoft decline20022Suspected malfunctionProvider errorSoft decline20023Unacceptable transaction feeUnspecifiedSoft decline20024File update not supported by the receiverUnspecifiedSoft decline20025Unable to locate record on fileTransaction not foundIntegration issue20026Duplicate file update recordUnspecifiedSoft decline20027File update field edit errorUnspecifiedSoft decline20028File is temporarily unavailableUnspecifiedSoft decline20029File update not successfulUnspecifiedSoft decline20030Format errorInvalid request dataIntegration issue20031Bank not supported by SwitchIssuer not recognizedHard decline20032Completed partiallyUnspecifiedSoft decline20033Previous scheme transaction ID invalidInvalid request dataIntegration issue20038Allowable PIN tries exceededDeclined by the issuerSoft decline20039No credit accountDeclined by the issuerSoft decline20040Requested function not supportedNot supportedIntegration issue20042No universal value/amountUnspecifiedSoft decline20044No investment accountDeclined by the issuerSoft decline20045The issuer does not support fallback transactions for hybrid cards.Not supportedIntegration issue20046Bank declineDeclined by the issuerSoft decline20051Insufficient fundsInsufficient fundsSoft decline20052No current (checking) accountDeclined by the issuerSoft decline20053No savings accountDeclined by the issuerSoft decline20054Expired cardExpired cardHard decline20055Incorrect PINDeclined by the issuerSoft decline20056No card recordInvalid card numberHard decline20057Transaction not permitted to cardholderNot permitted for this cardholderSoft decline20058Transaction not permitted to terminalConfiguration errorIntegration issue20059Suspected fraudSuspected fraudHard decline20060Card acceptor contact acquirerDeclined by the issuerSoft decline20061Activity amount limit exceededNot permitted for this cardholderSoft decline20062Restricted cardCard blocked or closedHard decline20063Security violationSuspected fraudHard decline20064Original value incorrectInvalid amountIntegration issue20065Exceeds Withdrawal Frequency LimitNot permitted for this cardholderSoft decline20066Card acceptor call acquirer securityDeclined by the issuerSoft decline20067Hard capture - Pick up card at ATMDeclined by the issuerSoft decline20068Response received too late / TimeoutProvider timed outSoft decline20070PIN requiredDeclined by the issuerSoft decline20072Account not yet activatedCard blocked or closedHard decline20075Allowable PIN-entry tries exceededDeclined by the issuerSoft decline20078Blocked at first use: a new or replacement card that has not been properly unblocked.Card blocked or closedHard decline20081Card is local use onlyRestricted by the bankSoft decline20082No security modelUnspecifiedSoft decline20083No accountsDeclined by the issuerSoft decline20084No PBFUnspecifiedSoft decline20085PBF update errorUnspecifiedSoft decline20086ATM malfunctionConfiguration errorIntegration issue20087Bad track data (invalid CVV and/or expiry date)Card details don't matchSoft decline20088Unable to dispense/processUnspecifiedSoft decline20089Administration errorUnspecifiedSoft decline20090Cut-off in progressIssuer or acquirer unavailableSoft decline20091Issuer unavailable or switch is inoperativeIssuer or acquirer unavailableSoft decline20092Destination cannot be found for routingIssuer or acquirer unavailableSoft decline20093Transaction cannot be completed; violation of lawBlocked for complianceHard decline20094Duplicate transmission / invoiceDuplicate transactionIntegration issue20095Reconcile errorUnspecifiedSoft decline20096System malfunctionProvider errorSoft decline20097Reconciliation totals resetUnspecifiedSoft decline20098MAC errorUnspecifiedSoft decline20099Other / Unidentified responsesUnspecifiedSoft decline20197The ATM/POS terminal number has not been registeredConfiguration errorIntegration issue2005CTransaction not supported / blocked by issuerRestricted by the bankSoft decline2006PCardholder ID verification failedDeclined by the issuerSoft decline2009GBlocked by cardholder / contact cardholderDeclined by the issuerSoft decline200A4Transaction with defect, contact issuerRefer to card issuerSoft decline200A5Transaction with defect, contact issuerRefer to card issuerSoft decline200A6Transaction with defect, contact issuerRefer to card issuerSoft decline200E0Unauthorised accessUnspecifiedSoft decline200E2Signature verification failureUnspecifiedSoft decline200E3System busy. Try again later.Issuer or acquirer unavailableSoft decline200N0Force STIPUnspecifiedSoft decline200N7Decline for CVV2 failureWrong security codeSoft decline200P1Over daily limitNot permitted for this cardholderSoft decline200P9Limit exceeded. Enter a lesser value.Not permitted for this cardholderSoft decline200R1The issuer initiated a stop payment (revocation order) for this authorization.Declined by the issuerSoft decline200R3The issuer initiated a stop payment (revocation order) for all authorizations.Declined by the issuerSoft decline200S4PTLF fullUnspecifiedSoft decline200T2Invalid transaction dateInvalid request dataIntegration issue200T3Card not supportedNot supportedIntegration issue200T5CAF status = 0 or 9UnspecifiedSoft decline20100Invalid expiry date formatCard details don't matchSoft decline20101No account or customer found; the token is incorrect or invalid.Invalid request dataIntegration issue20102Invalid merchant / wallet IDMerchant account issueIntegration issue20103Card type / payment method not supportedNot supportedIntegration issue20104Gateway reject - Invalid transactionDeclined by the providerSoft decline20105Gateway reject - ViolationDeclined by the providerSoft decline20106Unsupported currencyCurrency not supportedIntegration issue20107Billing address is missingMissing request dataIntegration issue20108Declined - Updated cardholder availableDeclined by the issuerSoft decline20109Transaction already reversed (voided)Invalid transactionIntegration issue20110Authorization completedUnspecifiedSoft decline20111Transaction already reversedInvalid transactionIntegration issue20112Merchant not Mastercard SecureCode enabledMerchant account issueIntegration issue20113Invalid propertyInvalid request dataIntegration issue20114Token is incorrectInvalid request dataIntegration issue20115Missing / Invalid lifetimeInvalid request dataIntegration issue20116Invalid encodingInvalid request dataIntegration issue20117Invalid API versionInvalid request dataIntegration issue20118Transaction pendingWaiting for confirmationPending20119Invalid batch data and/or batch data is missingInvalid request dataIntegration issue20120Invalid customer/userInvalid request dataIntegration issue20121Transaction limit for merchant/terminal exceededDeclined by the providerSoft decline20122Mastercard installments not supportedNot supportedIntegration issue20123Missing basic data: zip, addr, memberMissing request dataIntegration issue20124Missing CVV value, required for ecommerce transactionMissing request dataIntegration issue20150Card not 3D Secure (3DS) enabledAuthentication failedSoft decline20151Cardholder failed 3DS authenticationAuthentication failedSoft decline20152Initial 3DS transaction not completed within 15 minutesAuthentication failedSoft decline201533DS system malfunctionAuthentication failedSoft decline201543DS authentication requiredAuthentication requiredSoft decline201553DS authentication service provided invalid authentication resultAuthentication failedSoft decline20156Requested function not supported by the acquirerNot supportedIntegration issue20157Invalid merchant configurations - Contact SupportMerchant account issueIntegration issue20158Refund validity period has expiredInvalid transactionIntegration issue20159ACS MalfunctionAuthentication failedSoft decline20179LifecycleCard details don't matchSoft decline20182PolicyDeclined by the issuerSoft decline20183SecuritySuspected fraudHard decline20193Invalid country codeInvalid request dataIntegration issue20199Mandate approval pendingWaiting for confirmationPending30004Pick up card (No fraud)Declined by the issuerSoft decline30007Pick up card - Special conditionsDeclined by the issuerSoft decline30015No such issuerIssuer not recognizedHard decline30016Issuer does not allow online gambling payoutRestricted by the bankSoft decline30017Issuer does not allow original credit transactionRestricted by the bankSoft decline30018Issuer does not allow money transfer payoutRestricted by the bankSoft decline30019Issuer does not allow non-money transfer payoutRestricted by the bankSoft decline30020Invalid amountInvalid amountIntegration issue30021Total amount limit reachedNot permitted for this cardholderSoft decline30022Total transaction count limit reachedNot permitted for this cardholderSoft decline30033Expired card - Pick upExpired cardHard decline30034Suspected fraud - Pick upSuspected fraudHard decline30035Contact acquirer - Pick upDeclined by the issuerSoft decline30036Restricted card - Pick upCard blocked or closedHard decline30037Call acquirer security - Pick upDeclined by the issuerSoft decline30038Allowable PIN tries exceeded - Pick upDeclined by the issuerSoft decline30041Lost card - Pick upCard reported lostHard decline30043Stolen card - Pick upCard reported stolenHard decline30044Transaction rejected - AMLD5Declined by the providerSoft decline30045Invalid payout fund transfer typeNot supportedIntegration issue30046Closed accountCard blocked or closedHard decline30401Capture amount greater than allowedInvalid amountIntegration issue30402Overcapture not allowed for partial captureNot supportedIntegration issue30403Overcapture not allowed for partial authorizationNot supportedIntegration issue30404Sub-merchant ID missingMissing request dataIntegration issue30405Invalid order description formatInvalid request dataIntegration issue41101Risk Blocked TransactionDeclined by the providerSoft decline41201Decline list - Card numberDeclined by the providerSoft decline41202Decline list - BINDeclined by the providerSoft decline41203Decline list - Email addressDeclined by the providerSoft decline41204Decline list - PhoneDeclined by the providerSoft decline41205Decline list - Payment IPDeclined by the providerSoft decline41206Decline list - Email domainDeclined by the providerSoft decline41301Fraud score exceeds thresholdSuspected fraudHard decline42101Risk Blocked TransactionDeclined by the providerSoft decline42201Decline list - Card numberDeclined by the providerSoft decline42202Decline list - BINDeclined by the providerSoft decline42203Decline list - Email addressDeclined by the providerSoft decline42204Decline list - PhoneDeclined by the providerSoft decline42205Decline list - Payment IPDeclined by the providerSoft decline42206Decline list - Email domainDeclined by the providerSoft decline42301Fraud score exceeds thresholdSuspected fraudHard decline43101Potential fraud riskSuspected fraudHard decline43102Risk blocked transaction – {Rule group name}Declined by the providerSoft decline43201Decline list - Card numberDeclined by the providerSoft decline43202Decline list - BINDeclined by the providerSoft decline43203Decline list - Email addressDeclined by the providerSoft decline43204Decline list - PhoneDeclined by the providerSoft decline43205Decline list - Payment IPDeclined by the providerSoft decline43206Decline list - Email domainDeclined by the providerSoft decline43301Fraud score exceeds thresholdSuspected fraudHard decline434013DS authentication requiredAuthentication requiredSoft decline

Source: Checkout.com docs — API response codes

Reference only. Codes and descriptions come from each provider's public documentation. The Yuno response code is a reference mapping and does not guarantee how a specific transaction is processed.